Sales & Marketing: Ticket Sales
Account Executive - Ticket Sales - San Francisco 49ers (San Francisco, CA)
Description:
Sales and Service Manager of the San Francisco 49ers will be interviewing and selecting candidates for Ticket Sales position (s). With the San Francisco 49ers, we are trying to help cultivate an ever-growing community of football fans. To do this, we need a committed group of “hunters” to help support this initiative.
If you would like to be a "hunter," please read the job description below carefully and apply online at the bottom of this description.
Account Executive, Ticket Sales – “the Hunter”
Basic Function: The Account Executive, Ticket Sales position is responsible for the sale of Season Tickets, Multi-game Packages and Group Tickets to companies and individuals via phone and email prospecting. Personal appointments are common, too; however, a vast majority of the work is done by phone and email. Must be able to generate season ticket sales through the use of aggressive, daily cold-calls to potential ticket buying clientele.
Essential duties and Responsibilities include the following. Other duties may be assigned.
• Prospect potential Season Ticket, Multi-game Packages and Group Ticket clients through aggressive, daily cold-calling and email messaging
• Complete a minimum of 70 outbound dials per day to prospects for Season Ticket, Multi-game Packages and Group Tickets
• Build relationships to provide repeat business and excellent customer service
• Generate new sales leads with assistance of supervisors
• Handle incoming calls for new ticket sales; up-sell toward season ticket purchases and group outings
• Handle stadium tours at Candlestick Park when necessary to support new season ticket sales
• Follow-up to all phone and email inquiries involving new ticket sales
• Maintain accurate records of all prospecting activities
• Personally staff ticket sales and service tables/booths during game day, training camp, and select outside events
• Meet all predetermined activity and season ticket sales goals
• Work in tandem with ticket services department to establish a seamless transition from customer sales to account service
• When necessary, support ticket operations with service toward renewals, seat relocations and upgrades, and invoicing
• Take a proactive approach when handling service toward a potential, or existing, season ticket holder account
• Collaborate effectively within the sales, marketing, and operations departments to achieve common goals
• Assist with other ticket sales duties, as assigned
Qualifications and Skills:
• One to five years of sales experience
• Proven track record with cold-calling and selling by phone and email
• Familiarity with the team’s account and prospect database, Archtics, is a plus
• Passion for selling by phone
• Excellent verbal and written communication skills
• Strong work ethic and desire to build career in professional sports
• Bilingual a plus
Ideal candidates will successfully demonstrate in their applications: (1) a strong work ethic, (2) persistence in the face of obstacles, (3) a passion for learning, (4) openness to feedback, (5) ability to multi-task and (6) note on their application the languages they can speak fluently under the languages section or the corresponding question.
Candidates educated and/or experienced in sports team sales/service, general business sales, or sports management will be preferred. There are 5 job questions. Please make sure you have enough time (min. 20 minutes) to fill out the application and answer the questions before pressing “Apply for this Position.” Please, no phone calls.
The San Francisco 49ers encourage all qualified candidates to apply. We are an equal opportunity employer.
