Jobs, San Francisco 49ers


Current available jobs in Stadium Operations/Security:




Stadium Operations/Security: Facility/Venue Management
Stadium Operations - Logistics Team Member - Forty Niners Stadium Management Company (Santa Clara, CA)

Role/Responsibilities

*Logistics Team Member roles are part-time and seasonal*

Logistics Team Members are responsible for setting up, supporting and striking all events at Levi’s Stadium.  These events can range from 15 person board meetings to 300 person banquets to attendance of 70,000 for football games.  The setup, support and strike of these events include but are not limited to:

  • Safely and securely moving furniture to suit the needs of each event
  • Setting up tables, linens, chairs and stages per special event layouts
  • Establishing a secure perimeter by setting up metal detectors, barricades and ticket scanners
  • Assist in client and vendor load-in for special events

Logistics Team Members are expected to:

  • Be at least 18 years of age
  • Pass a background screening and driving record check
  • Work well within a diverse, fast-paced, ever changing environment
  • Adhere to a uniform and attendance policy
  • Complete physical tasks such as lifting up to 50 pounds, climbing stairs, working on your feet for extended periods of time
  • Commit to working all stadium large scale events (which can be found at levisstadium.com).  Examples of these events include:
    • Concerts
    • Soccer Games
    • 49ers Football Games
    • College and High School football games
    • Other events such as Monster Jam and  SuperCross

There are specialty positions within the Logistics Department that are explained below:

Loading Dock Staff

  • Responsible for maintaining the safety, organization and efficient operation of the Loading Dock and surrounding private parking lots before, during and after events
  • Receive, log and deliver all ingoing and outgoing packages
  • Inspect, maintain and report any issues with all forklifts
  • Interact with internal stakeholders such as our janitorial, concessions, merchandise and restaurant contractors

Warehouse Staff

  • Manifest, deliver and log beverage distribution to all internal departments
  • Load and unload freight and passenger vehicles, transport packages to/from warehouse and log all items received and distributed
  • Demonstrate effective communication regarding the transfer of possession of packages
  • Perform general maintenance on furniture, pallet jacks and other items

Street Closure/Opening

  • Interact with pedestrian and vehicular traffic to provide information regarding closed roads, updated travel routes and information regarding stadium events
  • Operate golf carts, gas vehicles and/or forklifts (if certified) in order to deliver, stage and/or deploy items such as tables, chairs, signage, barricades and other safety items
  • Execute layouts for pedestrian safety, traffic control, passenger queuing for VTA light rail as well as a hardened security perimeter
  • Upon training, aid in the safe and secure direction of VTA trains at pedestrian intersections
  • Abide by all necessary safety precautions for working at night, in low visibility and/or operating vehicles in city streets

Parking Logistics

  • Execute parking lot layouts according to operational plans and public safety guidelines
  • Deploy light towers and portable changeable message signs per event needs
  • Set up equipment such as barricades, cones, barriers, etc. on city streets and in parking lots
  • Organize, maintain and inventory parking assets
  • Provide event specific customer service

The San Francisco 49ers is an equal opportunity employer.  We encourage all qualified candidates to apply regardless of race, ethnicity, nationality, religion, sex, gender identity, sexual orientation or able-status.


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Stadium Operations/Security: Event Operations/Management
Levi’s® Stadium Tour Guide - Forty Niners Stadium Management Company (Santa Clara, CA)

The Levi’s® Stadium Tour Guide reports to the Tour Program Leads and Tour Program Manager and responsibilities are to engage with all aspects of Stadium Experiences. This position can be considered a jack-of-all-trades, facilitating various types of guest engagement experiences at Levi’s® Stadium. The responsibilities for this role include but are not limited to support and ownership in the following areas:

  • Levi’s® Stadium Experiences operation and service
  • Stadium Experience guest check-in
  • Special Event support
  • Ticketing and wristbanding support
  • Tours within Corporate settings (Special Events and Team Building activities)
  • Customer Service
  • Private and Public Tours

Primary Responsibilities:

  • Provide fulfilling and quality experiences for all guests who partake in the stadium Experiences, including Corporate Team Building activities, Special Events, Private Tour Groups, and Public Tours.
  • Provide quality customer service with guest check-in, guest engagement, and guiding guests safely through the stadium.
  • Provide best-in-class tour experiences with excellent public speaking skills and guest interaction; provide a cohesive, timely, engaging, and factual tour script delivery; be knowledgeable of 49ers history, facts regarding the stadium infrastructure, and all past, present, and future stadium events.
  • Assist the Tour Program Leads in day-to-day tasks and route operations
  • Be knowledgeable of our app-based Team Building activities and how to read a group; provide assistance with the app when needed/requested by groups
  • Participate in quarterly training sessions regarding tour script updates, any updates in program policies, and review of customer service performance.

Essential Requirements:

  • Bachelor’s degree (or currently pursuing degree) from a four year accredited college preferred, OR equivalent tour program experience, cross-collaboration experience, and independent work ethic
  • Ability to work flexible hours as needed, including weekends and some holidays
  • Excellent written and oral communications skills
  • Guest engagement experience a plus
  • Professional and clean appearance
  • Punctuality
  • Experience with corporate audiences a plus
  • Excellent public speaking skills
  • Ability to gracefully handle stress under pressure
  • Ability to control large groups independently and with co-workers
  • Positivity, charisma, patience, and flexibility are integral
  • Desire and willingness to collaborate with fellow employees
  • Excellent critical thinking skills and the ability to think on one’s feet; excellent reactive and proactive skills
  • Ability to adhere to program standards and expectations

 Wage:

$14/hour

Hours:

Maximum of 29 hours/week

Shifts include evenings, weekdays, weekends, and some holidays

The San Francisco 49ers is an equal opportunity employer.  We encourage all qualified candidates to apply regardless of race, ethnicity, nationality, religion, sex, gender identity, sexual orientation or able-status.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you currently living in the Bay Area?
2. Do you have experience speaking to large groups?
3. Do you have experience in guest and/or customer service?


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