Part-Time Ticket Operations Representative - Forty Niners Football Company (Santa Clara, Ca)
The Ticket Operations Representative reports to the Manager of Ticket Operations and responsibilities are to cover all aspects of ticket operations, including but not limited to support in the following areas:
49ers gameday and Levi’s Stadium event ticket operations & services
Levi’s Stadium tour program ticketing
Invoicing and collection support
Work 49ers gamedays and other non-49ers Levi’s Stadium events, including day-to-day support of the Levi’s Stadium tour program.
Provide in-person and telephone customer service for tickets, seating and schedule inquiries.
Handle incoming inquiries on 49ers and Levi’s Stadium event tour ticket sales.
Sort general mail and e-mail correspondence from customers and fans.
Assist in fulfilling general requests for ticket information, schedules and various account service matters.
Perform work through team’s ticketing database, Archtics, and CRM solution, MS Dynamics, to support necessary ticket sales, service and operations tasks.
Assist in selling and payment processing on accounts for tickets (season, single, other) and parking.
Process 49ers Museum and Levi’s Stadium Tour orders and support necessary tour schedule maintenance.
Help fulfill season and other ticket packages for customers as necessary.
Assist season ticket holders requiring gameday wheelchair sales and exchanges.
Maintain accurate and balanced window ticket sales and workstation banks for necessary reconciliation.
Perform box office and will-call duties, including at remote service locations, for 49ers gameday and Levi’s Stadium events.
Have full knowledge of all gameday policies, procedures, and stadium facts.
Additional related duties as determined.
Bachelor’s degree (or currently pursuing degree) from a four year accredited college preferred, OR equivalent sports ticket sales, service and operations experience.
Ability to work flexible hours as needed, including weekends and holidays.
Must be able to work all home games.
Excellent written and oral communications skills.
TM/Archtics experience a plus.
Ability to work both 49ers gameday and Levi’s Stadium events/tours as needed.
The San Francisco 49ers is an equal opportunity employer. We encourage all qualified candidates to apply regardless of race, ethnicity, nationality, religion, sex, gender identity, sexual orientation or able-status.
Suite Sales Consultant - San Francisco 49ers (Santa Clara, CA)
Job Overview: The San Francisco 49ers are looking for a highly motivated, coachable individual with a passion to build a career in sports. We’re currently hiring for a Suite Sales Consultant primarily responsible for selling multi-year suite leases and various 3rd party event suites for the 49ers and Levi’s® Stadium. The Suite Sales Consultant should be a professional, highly motivated self-starter with a positive attitude.
Major focus on prospecting, cold calling, appointment setting, executing sales presentations and closing sales
Set and conduct out of the office sales meetings throughout Silicon Valley
Attend events such as speaking engagements, lunches/dinners and various outside networking events
Accountable for certain levels of activity, appointment goals, and closed sales goals
Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best
Candidate should possess both strong personal and communication skills to conduct face to face presentations
Meet or exceed weekly and monthly activity and sales goals and intangibles
Represent the 49ers and Levi’s® Stadium in a professional manner at all times
Due to the nature of this job, the candidate must be willing to work non-traditional hours, weekends, and game days
Minimum of 2-4 years of prior B2B sales experience
Prior experience selling six figure suite partnerships in sports preferred
Bachelor’s Degree in a related field from an accredited college or university
Proven ability to work in a team-oriented environment and effectively influence and communicate with C-level clients
Professional verbal and written communication skills
Candidate should possess excellent time management and organizational skills
Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
Valid Driver’s License and reliable transportation for offsite meetings and sales presentations
We highly recommend that candidates include a YouTube Video in your application and answer the following questions:
Why do you want to work in suite sales for the 49ers?